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Training Courses

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Seltics designs and delivers customised training solutions to fit needs of the organisation and the individual.

Training courses for different sectors

  • Small, medium and large enterprises
  • Hospitality and catering organisations
  • Public sector organisations & local authorities
  • Third-sector, voluntary & not-for-profit organisations
  • Healthcare organisations
  • Children’s Trusts
  • Private-sector organisations
  • Care Homes
  • Housing Associations, Co-operatives, TMOs, and ALMOs

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Seltics delivers the following:




Contact us now to book training courses

A list of some tailored courses are as follows:

General Courses

  • Advanced Communication Skills
  • Assertiveness & Confidence-Building Skills
  • Business Writing Skills
  • Call-Centre operations and management
  • Chairing Meetings
  • Communication Skills
  • Conflict Resolution
  • Customer Care
  • Diversity and Equality
  • Emotional Intelligence
  • Facilitation Skills
  • Interviewing Skills
  • Introduction to Management
  • Mediation Skills
  • Minute Taking
  • Personal Effectiveness
  • Planning and Organisation Skills
  • Presentation Skills
  • Resilience
  • Self-Motivation
  • Stress Management
  • Successful Negotiation Skills
  • Supervision Skills
  • Team Leadership
  • Time Management

Human Resource & Organisational Development

  • Appraisal Interviewing
  • Commercial Awareness for Practitioners
  • Conducting Workplace Investigation
  • Developing & Implementing HR Strategy
  • Employment Law
  • Employment Relations
  • Getting Buy-In for HR & Training Functions
  • Grievance, Discipline and Dismissals
  • HR Business Partner
  • HR for Non-HR Managers
  • HR Leadership and Management
  • Interviewee Skills
  • Interviewing Skills
  • Introduction to HR
  • Identification and Analysis of Learning & Skills Needs
  • Learning & Development in Practice
  • Managing Absence
  • Managing Learning & Development Function
  • Managing Stress and Addiction in the Workplace
  • Mediation Skills
  • Operational Human Resource Management
  • Organisational Development
  • Pre-Retirement
  • Recruitment & Selection
  • Strategic Human Resource Management

Leadership and Management

  • Action Learning Sets
  • Business Economics
  • Coaching Skills
  • Conflict Resolution & Management
  • Emotional Intelligence for Managers
  • HR for Non-HR Managers
  • Influencing Skills
  • Interviewing Skills
  • Introduction to Management
  • Leading Change
  • Legislation
  • Managing Change
  • Managing Budget
  • Managing Diversity
  • Managing People
  • Managing Performance
  • Mediation Skills
  • Middle Management Leadership
  • Moving into Management
  • Negotiation Skills
  • Presentation Skills
  • Programme Management
  • Project Management
  • Resilience for Leaders and managers
  • Risk Management
  • Stakeholder Engagement
  • Supervision Skills
  • Succeeding in Management
  • Strategic Leadership
  • Team Leadership
  • Understanding Business Economics

Private, Public and Voluntary Sector

  • Assessing Mental Capacity
  • Best Interest Decision-Making
  • Counselling Skills
  • Cyberbullying Awareness
  • Dementia Care
  • Disability Awareness
  • Effective Care Practitioner
  • Equality and Diversity in Practice
  • Emotional Intelligence
  • Emotional Intelligent Carer
  • Emotional Intelligent Practitioner
  • Emotional Intelligent Team Leader
  • Emotional Intelligent Manager
  • Introduction to Leadership and Management
  • Lone Working
  • Loss and Bereavement
  • Managing Challenging Behaviour
  • Managing Health & Social Care Services
  • Mental Capacity
  • Operations Leadership and Management
  • Personalisation
  • Risk Assessment
  • Safeguarding Children & Young People
  • Safeguarding Vulnerable Adults
  • The Effective Carer
  • The Effective Personal Assistant
  • Understanding Every Child Matters Outcomes
  • Working with Vulnerable Clients

Adult Health and Social Care

  • Assessing Mental Capacity
  • Best Interest Decision-Making
  • Caring with Confidence
  • Community Care Law
  • Dementia Care
  • Disability Awareness
  • Effective Care Practitioner
  • Equality and Diversity in Care Practice
  • Emotional Intelligence
  • Emotional Intelligent Carer
  • Emotional Intelligent Practitioner
  • Emotional Intelligent Team Leader
  • Emotional Intelligent Manager
  • Introduction to Health & Social Care
  • Learning Disability & Difficulty
  • Managing Challenging Behaviour
  • Managing Health & Social Care Services
  • Mental Capacity
  • Mental Health
  • Operations Leadership and Management
  • Personalisation
  • Professional Practice Forums
  • Risk Assessment
  • Safeguarding Adults - Investigating Allegations and Complaints
  • Safeguarding Vulnerable Adults
  • Strategic Leadership and Management
  • The Effective Carer
  • Understanding Ageing Process
  • Working across Health and Social Care
  • Working with Vulnerable Clients

Children, young people and family health and social care

  • Assessing Risk
  • Child Care Law
  • Child Protection
  • Children with Additional Needs
  • Cyberbullying Awareness
  • Direct Work with Children and Young People
  • Disability Awareness
  • Domestic Violence Awareness
  • Effective Care Practitioner
  • Equality, Inclusion and Diversity in Care Practice
  • Emotional Intelligence
  • Emotional Intelligent Carer
  • Emotional Intelligent Practitioner
  • Emotional Intelligent Team Leader
  • Emotional Intelligent Manager
  • Internet Safety
  • Introduction to Leadership and Management
  • Learning Disability Awareness
  • Managing Challenging Behaviour
  • Managing Risk - Internet Safety
  • Managing Health & Social Care Services
  • Operations Leadership and Management
  • Performance Management in Child Care Practice
  • Performance Management of Nursery Business
  • Professional Practice Forums
  • Risk Assessment
  • Safeguarding Children & Young People
  • The Effective Carer
  • Understanding Every Child Matters Outcomes
  • Working across Health and Social Care
  • Working across Children and Adult Services

Information and Communication Technology

Microsoft Operating System

  • Windows XP
  • Windows Vista
  • Windows 7


Microsoft Office

  • Word - introduction, intermediate and advanced
  • Excel - introduction, intermediate and advanced
  • Access - introduction, intermediate and advanced
  • PowerPoint - intoduction, intermediate and advanced
  • Outlook
  • MS Project - introduction, intermediate and advanced


Other ICT

  • Web Design using HTML
  • Database Design - introduction, intermediate and advanced
  • Internet and social networking


Social Networks

  • Facebook
  • Twitter
  • Blogging
  • LinkedIn


Specialist Subjects

  • Business Economics
  • Community Care Law
  • Courtroom Skills
  • Equality, Diveristy & Inclusion
  • Employment Law
  • Finance
  • First Aid
  • Governance
  • Health and Safety
  • Housing Finance
  • Housing Governance
  • Housing Law
  • Housing Management
  • Housing Maintenance
  • Infection Control
  • Learning Disability
  • Medication Handling
  • Mental Health
  • Moving and Handling
  • Pre-Retirement
  • Project Management
  • Professional Boundaries
  • Redundancy Support
  • Risk Assessment
  • Running Small Housing Organisation
  • TSA Performance Standard
  • Understanding Business Economics
  • Welfare Benefits

Testimonials

"This wouldn't be possible without your encouragement and fun teaching methods. As you know most of us have a very busy work schedule, family life and never thought we were going to study again since we left University/College 10 years ago. Thanks to you, we've all gained another qualification to our names."
Tower Hamlets Council

Learn more about comments of learners and delegates of our training courses programme.

Contact Us
Contact us now for in-house training courses

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