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Grievance and Discipline Training

“Fairness and transparency are promoted by developing and using rules and procedures for handling disciplinary and grievance situations. These should be set down in writing, be specific and clear. Employees and, where appropriate, their representatives should be involved in the development of rules and procedures. It is also important to help employees and managers understand what the rules and procedures are, where they can be found and how they are to be used.”


Acas Code of Practice, 2015 paragraph 2, page 3.

Course aim


This one-day training gives the participant an understanding of his or her human resource management roles and responsibilities in workplace discipline and grievance.


Learning outcomes

At the end of the one-day training, the participant will be able to:



Target Group

Anyone who needs to understand and improve insight and develop skills in conducting workplace investigation.

Duration and Time One day 9.30am - 4.30pm


Course Content


The organisation and workplace contexts

Roles and responsibilities of human resource management

Roles and responsibilities of line managers

Concepts of discipline and grievance

Legal and policy contexts of discipline and grievance

Grievance situations, procedures and practice

Disciplinary situations, procedures and practice

Summary and action planning

Course evaluation

Course Attendance Certificate

Contact us to book as an in-house training