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Assertiveness and Confidence Building Course

Course Aim


This one-day training will provide the participant with insight, techniques, and skills to project self-confidence in thinking, feeling and behaviour and make an outstanding personal and professional impact.



Course Objectives

At the end of the one-day training, the participant will be able to:



Who can benefit from this training?


Anyone who needs to project self-confidence and behave with assertiveness.


Training Methods


The training course takes a blended learning approach and the training methods reflect all four learning styles: Reflector, Pragmatist, Theorist and Activist. There will be interactive learning exercises, quiz, presentations, case study, individual and group-work, facilitation, and discussions.

Duration and Time One-day 9.30am - 4.30pm


Course Content


Organisational and personal contexts

The roles of behaviour and assertiveness

Assertive, aggressive and passive behaviours

Barriers to assertiveness

Mindset, thinking and feeling assertive

Assertive behaviour in one-to-one, group and workplace situations

Getting results through assertiveness

Summary and action planning

Course evaluation

Course Attendance Certificate

Contact us to book as an in-house training